Welcome to Mocca-Clothing! We are happy that you are shopping with us and will do our best to ensure your order is delivered as quickly as possible. Please read our shipping policy carefully for more information on how we process, pack, and ship your orders.
Shipping Costs
Free Shipping: We offer free shipping for all of our products.
Delivery Times
Processing Time: If you order before 23:00, your order will be processed on the same day! Delivery Time: Delivery takes 6 to 10 business days, depending on the chosen shipping option. Please note: During peak periods, such as holidays, processing and delivery may take longer.
Customs and Import Duties
For international orders, customs fees, import duties, or taxes may apply. These costs are the responsibility of the customer. We recommend contacting your local customs office for more information about any potential costs.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a shipping confirmation via email with a tracking number. You can use this number to track your package via the carrier's website. Please note that it may take a few hours for the tracking information to be updated.
Undeliverable Packages
If a package is returned to Mocca-Clothing as undeliverable (e.g., due to an incorrect address or multiple failed delivery attempts), we will contact you to arrange for a re-shipment. Any additional shipping costs may be charged to the customer.
Issues with Your Order
If you experience any issues with the delivery of your order, please contact us as soon as possible at contact@Mocca-Clothing.com. We will do our best to assist you and ensure that your order is delivered correctly.
